Troubleshoot:BRAND NEW LAPTOP w/WINDOWS 7. WILL NOT LOAD AT ALL! Error

BRAND NEW LAPTOP w/WINDOWS 7. WILL NOT LOAD AT ALL!

Okay, our brand new laptop arrived yesterday from Staples.
Worked fine all day yesterday and last night.  Went to boot up today, and Windows 7 will not load at all!  Have tried looking at BIOS, repairing, etc.
etc.
etc.
It is just hung up.
NOT LIKING W7 AT ALL!
Can you help fix?  The only things we can get to are f8 and Esc after powering up.  If I can't get this fixed today/tomorrow, it's going right back to Staples.

Solutions to the Problem BRAND NEW LAPTOP w/WINDOWS 7. WILL NOT LOAD AT ALL!

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