After making a big update in Windows Update, receiving error message at startup backgroundTaskHost.exe hang.
Original title: backgroundTaskHost.exe hang
Since i make a big update in windows update of Windows 8.1 i have this error message at startup.
[ Name] Application Hang
- EventID 1002
[ Qualifiers] 0
[ SystemTime] 2014-04-23T11:18:20.000000000Z
Is someone have this same issue ?
The app freeze the pc and after 30sec it continue.
Solutions to the Problem After making a big update in Windows Update, receiving error message at startup backgroundTaskHost.exe hang.
I think i resolve the problem.
It was a metro app that hanging up my pc.
So my investigation was like this.
I create another account on my pc a clean one without any metro apps but the one that come with W8.1
So i'm logging with it.
And nothing happen.
All was going fine.
So i was pretty sure at this point the problem was coming with the metro apps.
Because when i use my usually account i have a lot of apps on the metro desktop loading.
And after that i was connecting with my usual account i look again on the error and i found this " PublicationsMetroFrance.MetroFrance" so i chek the inventory of my metro apps and i found this one "metronews" because this one is a french journal from France.
So i uninstall it.
And after that i reboot and no more error.
The pc was running fluidly again.
So maybe it was an interaction with something, and metro didn't like it.
I don't know why.
the update KB2933809 was installed and running ok.
sorry for my english
thanks again for your help.
Boot in Safe Mode:
- Open Run command as previously described
- Type MSConfig
- Click on Boot tab
- Tick Safe boot in Boot option
- Select Network
- Click Apply and OK
- Reboot your system
Your system will boot in Safe mode with Networking. You may now try and open Windows Store and should not see any errors.
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