Application Freezes while I'm working
While I'm working in Microsoft Word or any other application, Watching video, etc.
-- the application freezes; causing the entire computer to freeze & nothing responds except the power button.
Keys to the Problem Application Freezes while I'm working
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Hi Pollym89,
· Have you made any changes on the computer prior to the issue?
· Do you get any error message?
Follow these methods.
Method 1: Disable the security software temporarily.
Note: Antivirus software can help protect your computer against viruses and other security threats.
In most cases, you should not disable your antivirus software.
If you do have to temporarily disable it to install other software,
you should re-enable it as soon as you're done.
If you are connected to the Internet or a network during the time your antivirus software is disabled, your computer is vulnerable to attacks.
Method 2: Follow the steps:
Step 1: Boot the computer in
safe mode and check if the issue persists.
Step 2: If the issue does not persist in safe mode with networking, perform a
Clean Boot
to see if there is any software conflict as clean boot helps to eliminate software conflicts.
Note: After performing the troubleshooting steps in clean boot, follow
Step 7 from the link to start the computer to Normal startup mode.
Method 3: Follow the steps from the article.
Optimize Windows 7 for better performance
For reference:
Slow PC? Optimize your computer for peak performance
How to make a computer faster: 6 ways to speed up your PC
If you failed to fix it, another option is to call Microsoft and walk through the process with a technician. To do this, dial "1-800-936-5700". Explain the error that you received and the steps in the update process during which it was displayed. The technician will be able to walk through the steps from getting a new product key to finishing the installation.
Recommended Method to Fix the Problem: Application Freezes while I'm working:
How to Fix Application Freezes while I'm working with SmartPCFixer?
1. Click the button to download Error Fixer . Install it on your system. Open it, and it will perform a scan for your system. The junk files will be shown in the scan result.
2. After the scan is done, you can see the errors and problems need to be fixed. Click Fix All.
3. The Fixing part is finished, the speed of your computer will be much higher than before and the errors have been removed.
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