Troubleshooter of Error: adobe reader could not open docx.because it is either not a supported file type or because the file has been damaged (for example it was sent as an email attachment and wasn't decoded correctly

adobe reader could not open docx.because it is either not a supported file type or because the file has been damaged (for example it was sent as an email attachment and wasn't decoded correctly

Hi,
Can anyone help me.
I am getting this following error, not only to do with emails.
All attachments have somehow got "docx." on the end of them and I can email them onwards.

"adobe reader could not open docx.because it is either not a supported file type or because the file has been damaged (for example it was sent as an email attachment and wasn't decoded correctly"

Thanks

Keys to the Problem adobe reader could not open docx.because it is either not a supported file type or because the file has been damaged (for example it was sent as an email attachment and wasn't decoded correctly

Download Error Fixer (Free)

Hi zeus44,

You need Word 2003 Viewer (with Office 2007 Compatibility Pack installed) in order to view .DOCX files.

How to view Word 2007 and Excel 2007 files by using Word Viewer 2003 and Excel Viewer 2003:
http://support.microsoft.com/default.aspx/kb/925180

Ramesh Srinivasan, Microsoft MVP [Windows Desktop Experience]

Note: It is recommended that you back up your files and folders before attempting this step:

• Move the mouse cursor over to the upper right side of the screen.
• A menu will pop up on the left. Click on the "Settings" feature on the menu.
• On the Settings window, click on the "Change PC settings."
• Now, left click on the "Update and recovery" feature.
• For the next step, left click on the "Recovery" feature.
• There is an option here saying "Refresh your PC without affecting your files." There, left click on the "Get started" button.
• Now, follow the instructions on the screen to finish the Refresh process.
• After the Refresh process has finished restart your Windows 8.1 or Windows 8 device.
• Check again to see if the error adobe reader could not open docx.because it is either not a supported file type or because the file has been damaged (for example it was sent as an email attachment and wasn't decoded correctly has been fixed.

If you do not possess the technical expertise required to accomplish this yourself or do not feel comfortable doing so, download and install a powerful automated tool to get the job done.

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