can't view desktop in safe mode or normal mode after Java virus infection
I'm running windows 7 and have been infected by two versions of virus exp/cve-2011, it froze me out of the computer in normal mode. I tried running the support program from Avira in safe mode, but, unknown to me, collected the information incorrectly
While I was waiting, I went to the .menu in F8, and selected "return to last good configuration". Now, in safe mode, I can't see the icons on my desktop. I can access programs from the start menu, but my antivirus support wants me to access their program
from my desktop. What can I do? Thank you.
Update: I was able to start my computer in normal mode, the docking station icons are visible, but not the other icons on the desktop
I updated the video card driver, and windows installed an update, but still no icons on the desktop. I tried changing the desktop
background, but that didn't work. Thank you again
Anwsers to the Problem can't view desktop in safe mode or normal mode after Java virus infection
- Go to the Start button.
- In the Search box, type "regedit" (without quotes) and press Enter.
- Look for the following registry key: "HKEY_LOCAL_MACHINE\SOFTWARE\ Microsoft\ SQMClient\Windows\DisabledSessions".
- On the right window pane, delete the subkey: "Machine Throttling".
- Restart your system.
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