can not open email attachments. Note says "Works can not open, may not be supported by installed converters". This is a new laptop and I am not very good with computers.
I have had this computer with Windows 7 for a short time and having trouble opening email attachments that I beleive are sent using Microsoft Word.
I think I may need to convert word to works in order to do this. If so, how can that be done??
Anwsers to the Problem can not open email attachments. Note says "Works can not open, may not be supported by installed converters". This is a new laptop and I am not very good with computers.
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"Gary McDowell" wrote in message
news:841543d6-b5cb-4059-8355-dff2110fded9...
> I have had this computer with Windows 7 for a short time and having
> trouble opening email attachments that I beleive are sent using
> Microsoft Word.
The fact that your computer is Windows 7 is irrelevant.
Doc files are
Microsoft Word files, and if you can't open .doc files that were sent
to you, it's very likely because you don't have Word, or some
compatible program, installed.
Here's a free compatible program (it will let you read, but not create
or modify) Word files:
Microsoft Word Viewer at
http://www.microsoft.com/downloads/details.aspx?familyid=3657CE88-7CFA-457A-9AEC-F4F827F20CAC&displaylang=en
or http://tinyurl.com/2gfffe
>I think I may need to convert word to works in order to do this.
If
>so, how can that be done??
--
Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003
Ken Blake
Manually editing the Windows registry
Manually editing the Windows registry to remove invalid MACHINE_CHECK_EXCEPTION keys is not recommended unless you are PC service professional. Incorrectly editing your registry can stop your PC from functioning and create irreversible damage to your operating system. In fact, one misplaced comma can prevent your PC from booting entirely!
Caution: Unless you an advanced PC user, we DO NOT recommend editing the Windows registry manually. Using Registry Editor incorrectly can cause serious problems that may require you to reinstall Windows. We do not guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.
To manually repair your Windows registry, first you need to create a backup by exporting a portion of the registry related to MACHINE_CHECK_EXCEPTION (eg. Windows Operating System):
- Click the Start button.
- Type "command" in the search box... DO NOT hit ENTER yet!
- While holding CTRL-Shift on your keyboard, hit ENTER.
- You will be prompted with a permission dialog box.
- Click Yes.
- A black box will open with a blinking cursor.
- Type "regedit" and hit ENTER.
- In the Registry Editor, select the Error 0x9C-related key (eg. Windows Operating System) you want to back up.
- From the File menu, choose Export.
- In the Save In list, select the folder where you want to save the Windows Operating System backup key.
- In the File Name box, type a name for your backup file, such as "Windows Operating System Backup".
- In the Export Range box, be sure that "Selected branch" is selected.
- Click Save.
- The file is then saved with a .reg file extension.
- You now have a backup of your MACHINE_CHECK_EXCEPTION-related registry entry.
Recommended Method to Fix the Problem: can not open email attachments. Note says "Works can not open, may not be supported by installed converters". This is a new laptop and I am not very good with computers.:
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